Privacy Policy

1. Who we are

People & Culture is operated by 15044529 CANADA INC. We provide temporary staffing, recruitment, and human resources services. Our Ontario temporary help agency licence is THA-0000010194 and our Ontario recruiter licence is REC-0000010319.

2. Scope of this policy

This policy applies to personal information under our control in connection with our website, employer inquiries, job applications, candidate screening, recruitment, staffing assignments, onboarding, and related communications. An employer may have its own privacy practices when it receives candidate information or directly employs an individual.

3. Information we collect

Candidates and workers

• Identity and contact information, including name, email address, telephone number, and location.
• Resume details, employment history, education, qualifications, certifications, skills, work eligibility, availability, compensation expectations, and role preferences.
• Application, interview, reference, assessment, screening, recruiter review, and placement information.
• Phone-screening recordings, transcripts, answers, and related notes when that process is used and notice or consent has been provided.
• Onboarding and assignment information, including completed forms, acknowledgements, scheduling details, attendance information, and documents required for a role or by law.
• Accommodation requests or other sensitive information that you choose to provide and that is needed to support the recruitment or work process.

Employers and business contacts

• Name, title, business contact information, company details, job requirements, hiring plans, correspondence, meeting notes, and service history.
• Information needed to establish, administer, and support a staffing, recruitment, or consulting engagement.

Website and communications

When you visit the website or contact us, we may receive the information you submit and standard technical information such as IP address, browser type, device information, pages requested, timestamps, and security logs. We do not use this website to sell personal information.

4. How we collect information

We collect information directly from you, through recruiters and technology used in the recruitment process, from employers or references you authorize us to contact, from service providers supporting our work, and from publicly available professional sources where permitted by law. If another person provides information about you, we expect them to have authority to do so.

5. Why we use information

• To respond to inquiries and communicate about opportunities or services.
• To understand role requirements and evaluate job-related experience, qualifications, availability, and practical fit.
• To conduct structured phone screening, recruiter review, interviews, references, onboarding, assignment, and dispatch.
• To share candidate and worker information with clients for placement or assignment, with the person's knowledge or consent where required.
• To establish, manage, and support assignments and client relationships.
• To provide requested accommodations and maintain a safe, accessible recruitment process.
• To protect our website, systems, candidates, clients, and business from error, misuse, fraud, or security threats.
• To maintain appropriate records and meet legal, regulatory, contractual, accounting, and reporting obligations.
• To improve our services, screening questions, recruiter workflows, and candidate experience using information that is reasonably necessary for those purposes.

6. Technology-supported screening and human review

For some roles, we may use technology to conduct a structured phone screening, record or transcribe responses, organize job-related information, and help recruiters review applications consistently. Candidates receive information about the process at the relevant stage. A People & Culture recruiter reviews the available information and determines who moves forward. The technology does not make the final hiring or placement decision.

You may ask questions about the screening process, request an accommodation, or ask whether another reasonable format is available by contacting us before completing the screening.

7. Consent and your choices

We seek consent appropriate to the sensitivity of the information and the circumstances. You may decline optional communications and may withdraw consent to a collection, use, or disclosure, subject to legal or contractual restrictions and reasonable notice. A withdrawal may affect our ability to consider you for an opportunity or provide a requested service. We may retain limited information where required by law or where reasonably needed to document a request.

8. When we share information

We limit disclosure to what is reasonably necessary for the stated purpose. Depending on the engagement, information may be shared with:

• Employers considering a candidate or managing an assignment.
• Technology, communications, document, hosting, security, background-check, payroll, or professional service providers supporting our operations.
• References or other parties a candidate asks us to contact.
• Government, regulatory, law-enforcement, insurance, accounting, legal, or other parties where authorized or required by law.
• A successor or prospective party to a business transaction, subject to appropriate confidentiality and legal requirements.

Service providers are expected to handle information for the services they provide to us and to protect it appropriately. Personal information may be processed or stored outside your province or outside Canada, where it may be subject to the laws of that jurisdiction.

9. Retention

We retain personal information only as long as reasonably necessary for the purposes described in this policy, to consider future opportunities where appropriate, to administer an assignment or client relationship, and to meet legal, contractual, insurance, tax, employment, or dispute-resolution requirements. Retention periods vary based on the type and sensitivity of the information. When information is no longer required, we delete, destroy, or anonymize it using measures appropriate to its format and sensitivity.

10. Safeguards

We use administrative, technical, and physical safeguards appropriate to the sensitivity of the information, including access controls, role-based handling, secure service providers, staff practices, and reasonable measures designed to prevent unauthorized access, use, alteration, disclosure, loss, or destruction. No system can guarantee absolute security.

11. Access, correction, and privacy requests

You may ask to access personal information under our control, learn how it has been used or disclosed, request a correction, withdraw consent, or raise a concern. We may need to verify your identity. Access may be limited where permitted or required by law, including where disclosure would reveal another person's information or confidential commercial information.

12. Privacy incidents

If we become aware of a privacy or security incident, we assess it, take reasonable steps to contain and address it, and provide notices or reports where required by applicable law.

13. External websites

Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, and we encourage you to review them before providing information.

14. Updates to this policy

We may update this policy as our services, technology, or legal obligations change. We will post the revised policy with a new last-updated date and provide additional notice where a material change requires it.

15. Contact our privacy lead

Send privacy questions, requests, or concerns to People & Culture at info@pncconsulting.com or call 647-535-4329. Please use the subject line “Privacy Request” when possible.